Regulation

Upon booking, confirmed by us in writing by e-mail, the guest declares to have read and accepted the following conditions:

Reservations:

We only accept bookings via e-mail.
In order for the room or rooms to be booked, you will be asked for a credit card number, from the Visa or MasterCard circuit, we reserve the right to verify its validity.
The balance of the same can be made with the same card provided or in another way.
If you do not wish to provide us with your credit card details, you can arrange an immediate transfer of the entire reservation
(iban and swift will be provided to you by email)

Children:

Children are welcome and will be accommodated only and exclusively with the provision of special extra beds (single beds, sofa bed, camping cot - extra to be paid -)
Please note that the structure located by the river has no fence and adult supervision is always required.

The calm:

We ask you to preserve a peaceful and quiet environment while respecting the relaxation of all guests.

Pets:

Pets are welcome, their presence must always be reported at the time of booking, in order to prepare the most suitable room.
Given the presence of other animals, cats, swans and geese, dogs must always be kept on a leash inside the Window on the River.

Cancellation:

The cancellation must be communicated in writing within 30 days from the date of expected arrival and no penalty will be applied.
After this deadline (from the twenty-ninth day) the cost of the first night and 70% of the total residual amount will be charged.
15 days before expected arrival, the full amount of the reservation will be charged.

For early departures, 100% of the reservation will be charged and the room will be returned to us, one and only, at our disposal.

No Show:

In the event that there has not been any cancellation within the above terms and you do not show up on the day scheduled for your check in, the total amount of the reservation will be charged to the credit card you provided us at the time of booking. .

Covid: In case of confirmed positive covid and after transmission of the certificate attesting it, no penalty will be applied.

Check in:

La Finestra Sul Fiume does not have a reception, it is therefore required to communicate the expected arrival time, which must usually take place between 15.00 and 20.00 unless otherwise agreed.
(To reach us we advise you to use google maps)

Charges:

The Municipality applies a tourist tax of 0.80 euros per person per night, children under 18 are excluded